Client FAQ

How do I get started on cannabinoid therapy? 

Starting cannabinoid therapy can be daunting, which is why we have a team of Care Specialists that can assist you with product selection, administration, and answer your specific questions.

Check out our Road Map to Getting Started

What is cannabinoid therapy (CBD/THC)?

Cannabinoid Therapy is the therapeutic usage of CBD (cannabidiol), THC (tetrahydrocannabinol), and other cannabis and hemp plant compounds. 

Who can use cannabinoid therapy?

Cannabinoid therapy has been reported to be beneficial for a number of conditions which makes it a potential option for many. We have over 600 peer-reviewed research articles in our Research Library where you can learn more. 

Realm of Caring assists pediatric and adult clients, as well as pets. 

What is the best product for my condition? Will cannabinoid therapy work for me? 

Two identical individuals with the same condition taking the same product can have two different outcomes or results, so it is difficult to suggest a condition-specific product. Therefore, this process may involve some trial and error to determine what is the right product or combination of products for you. 

The best option to research specific medical conditions and different cannabinoids is to visit the Research Library where you’ll find over 600 peer-reviewed journal articles in relation to medical cannabis. You can enter in the appropriate keywords (i.e. diagnosis and cannabis/ CBD/ THC/ THC-A).

Realm of Caring does its best to rely on our collective data and guide you in getting started. There are many anecdotal stories that you can find on our client spotlight page. 

What is CBD?

Cannabidiol, or CBD, is one of at least 80 cannabinoids unique to cannabis. Reported benefits of CBD include being an anticonvulsant, anti-inflammatory, immunosuppressive, anti-nausea, anti-vomiting, anti-anxiety, antidepressant, antipsychotic, antioxidant, anti-tumoral, neuroprotective agent, anti-degenerative agent, and spermatogenesis agent. Check out our Guide to CBD for more information.

What is THC?

Tetrahydrocannabinol, or THC, is the principal constituent (or cannabinoid) of the cannabis plant and has psychoactive effects. Reported benefits of THC include pain relief, appetite stimulation, sleep aid, anti-nausea, anti-vomiting, and more. THC is available only in jurisdictions that have legalized it for medical or recreational purposes.

What is THC-A?

Tetrahydrocannabinol acid, or THC-A, is chemically similar to THC but is non-psychoactive. Reported medical benefits include being anti-nausea, anti-vomiting, anti-inflammatory, anti-proliferative, antispasmodic, and neuroprotective.

Although it is non-psychoactive, it is a fragile chemical and if it is left in heat, light, or air for too long it can convert into THC and may cause a feeling of being “high.” You can avoid this by keeping it stored in a cool, dark place (like the bottom drawer of your fridge).

Is cannabinoid therapy safe? 

There is extensive research on the safety and toxicology of cannabinoids and there are several studies that suggest that cannabinoids are well-tolerated and safe for humans at high doses. However, there can be potential drug interactions. In addition, there is not enough evidence to determine the absolute safety of using cannabis/hemp/CBD for special populations (i.e. pregnant/nursing, some psychiatric conditions,etc.) Give us a call to discuss in detail (719) 347-5400, option 1.  

How do I administer cannabinoid therapy? How do I take it? 

There are several ways to administer cannabis: sublingual, oral, topical, transdermal, vaporized, and more. For optimal results, we suggest you are as accurate and consistent as possible when administering any oil (i.e. using oral syringes). The amount that an individual takes in a day varies based upon weight, condition, and brain chemistry. Please visit the Dosing and Administration Guidelines for more information. We recommend scheduling a one-on-one with a Care Specialist in order to speak in-depth about your specific condition, call (719) 347-5400, option 1. 

What about my pet?

Some of the companies we support carry CBD pet-specific products that aid in the health and wellness of your loved one. Visit our Approved Pet Products page to see them. For more information on what product would be best suited for your pets’ needs please contact a Care Specialist at 719-347-5400, Option 1 or email

Where can I purchase cannabinoid therapy products?

CBD derived from hemp (with less than 0.3% THC) can be purchased in select retail outlets as well as online. Please follow the links of our RoC Approved Product Lines to learn more. Medical cannabis products that contain more than 0.3% THC must be purchased from a medical or recreational dispensary.  

You are welcome to seek out other forms of high-CBD therapy besides the products we recommend. When doing so, be sure to connect with a manufacturer that can provide test results. Some important factors to consider are: 

  • Product is free of fungus, molds, mildews, or other harmful ingredients including pesticides, heavy metals, and residual solvents. 
  • You also want to know the exact concentration of cannabinoids so that you can administer it properly.
  • Check out our Product Quality Checklist for more information

Can it be shipped to me?

CBD products containing less than 0.3% THC can be shipped nationally and in some cases internationally from the product company. Realm of Caring does not sell or distribute any products. 

What if I am not in the United States?

As laws vary from country to country, we suggest contacting either product manufacturers or authorities in your country or the country you may wish to visit.

Our Care Specialists may be able to locate a retailer that could sell products in a specific country. 

Can I travel with CBD products?

In 2019 the TSA confirmed travel within the United States with CBD products containing less than 0.3% THC is allowed.  For more information visit the TSA’s website

When should I call a product company?

  • To place an order
  • To track your package
  • Problems with your product (i.e. defective, broken seal, expiration date)
  • Access to a certificate of analysis (CoA) or batch reports
  • Refunds or exchanges

When do I call the Realm of Caring?

  • Need help choosing a product
  • Need help with how much to take and how often
  • Would like to learn more about cannabinoid therapy
  • Are interested in taking part in cannabinoid research
  • Have doubts, concerns or questions regarding cannabinoid therapy

Will I test positive on a drug screening test for THC when taking CBD?

It is a possibility. This is not a cut and dry answer because CBD products have the potential of containing trace amounts of THC  - the psychoactive chemical compound in the plant. THC can accumulate in the fat, even in trace quantities, and cause a positive result in a drug screening test. 

Can I use CBD and/or THC or any other cannabis product if I’m pregnant?

It is important to note that CBD and/or THC may cross through the placenta and therefore fetal exposure risks can not be ruled out. There are currently no studies supporting the use of CBD and other cannabis products in pregnancy. There are studies concluding that high-THC cannabis use can have negative effects on the fetal developing brain and body. We encourage you to speak with a doctor or midwife for further advice.

My question is not listed in your FAQ; how do I talk with a Realm of Caring representative?

To discuss your situation with a Realm of Caring Care Specialist, please call (719) 347-5400 option 1 or email

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